The financial sector is heralded as a leading success story in the adoption of technology.
More consumers are using online banking technologies than ever before. The rise in the adoption of technology is not without its downsides.
In the first half of 2018, more than £500m was stolen from customers of British banks, according to industry group UK Finance. In addition, bank customers are being hit by dozens of IT shutdowns according to recent media reports.
The public too is aware of the threat with one-third (33%) of the UK public admitting that they believe they are likely to fall victim to this within the next five years. This is twice as many people than those who expect to have their home burgled (16%) or be the victim of a violent crime (12%).(1)
Our whitepaper explores the truth about consumer attitudes to bank fraud.
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(1) Populus interviewed a nationally representative sample of 2045 GB adults (18+) online between 1 – 2 February 2017.