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Business & Consumer Insight

Business & Consumer Insight   |   Nov 16

Challenging the rugby fan stereotype

Now that the rugby autumn internationals are well underway, we thought we’d do a quick investigation into the types of people that will be tuning into the games over the next few weeks.

Business & Consumer Insight   |   Aug 16
Screen Shot 2015-11-20 at 16.53.44

Smart meters: the verdict

The latest Smart Energy Outlook survey for Smart Energy GB, the campaign for the UK smart meter rollout, reveals 79% of people would recommend a smart meter to others.

Business & Consumer Insight   |   Jul 16

Qualitative insights breathe new life into print industry

Traditional print journalism may be facing many existential challenges, but our research has revealed a number of simple steps that publications can take to safeguard their future.

Business & Consumer Insight   |   Jul 16
closeup of a young caucasian man using a smartphone in an open-air train station or tram station

Transport Focus


Business & Consumer Insight   |   May 16

Price, service and switching: the truth about energy customer behaviour

In our latest research report ‘The sluggish, the savvy and the downright promiscuous – the truth about energy customer behaviour’, we explore how factors like service, price and incentives affect energy supplier loyalty and to what extent.

Business & Consumer Insight   |   Feb 16

Johnston Press


Business & Consumer Insight   |   Jan 16

Connect with delayed passengers in real time using social media and app-based research

In partnership with Transport Focus, we explore how social media can complement traditional research approaches when capturing passengers' emotional reactions to train delays.

Business & Consumer Insight   |   Dec 15
Water drop falling from an old tap

Thames Water


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